Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. My mouse has a left button problem – when I click once, sometimes it clicks twice. Check if your laptop recognizes the mouse or not in the Device Manager. How do I solve this problem? The mouse is not detected.
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What is netscrroll global warranty on your products? Only if the model has a egnius function or Macro key setting is when you need to install the driver. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. My mouse has a left button problem – when I click once, sometimes it clicks twice.
Genius NetScroll 100 (31010863101) Mouse
The mouse is not detected. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Nerscroll We appreciate your feedback for your Genius product user experience Support geniusnet.
If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. Tried to put in nwtscroll new battery, change the USB port on my laptop, but the issue is still the same. The mouse is 2.
Genius NetScroll X Stylish Optical Mouse NETSCROLL X B&H
Try to change the battery first. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Unfortunately, we do not offer global warranty on our products. Please try to change a new battery first if needed.
I bought a Genius product seven days ago. Check if your device is a plug-n-play device or not. The dongle, KB, and mouse require a code pairing process. Check if your laptop recognizes the mouse or not in the Device Manager. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
The supported OS is always shown on the package. We have some problems with your product. What can I do? The mouse sensor data read performance will be impacted.
We judge that the witch is broken, please contact customer support for assistance. You can also try it on a different laptop or another USB port to exclude the battery low problem. If the mokse is still the same, contact our customer support for assistance.
If you have any other questions, contact customer support for assistance. Sometimes when I turn on genlus mouse, underneath, the LED lights are on, but mouse does not work, why?
However, it cannot be turned on anymore. Change the place where you use the mouse, test whether the frequency is affected by another device or not. If yes, there is no need to install a driver.
Genius NetScroll – Mouse – optical – 3 button(s) – wired – PS/2 – black, silver at Backoffice
One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. If netscrkll, move the AP router farther away from receiver, and also move the mouse closer to receiver. Mouse will stop working when moving or the cursor jumps randomly for no reason.
How do I solve this? S so that means no driver is required always check that package contents. If it is not working after changing the battery, try to turn the mouse switch off and on again.